BSNL Mobile 24 hour Customer care: 9400024365(Toll Free)
BSNL Kerala Customer care (24 hours): 1500 (Toll free); 0471-1500 from mobile
Customer Care Portal: http://portal.bsnl.in/bsnlcca/login.aspx
How To Know your Account details:
- Prepaid: Dial *123# to know your prepaid balance and Plan
- Postpaid Bill Information: Send SMS BILL to 53333
- Postpaid Usage Information: Send SMS USG to 53333
How To Change My Tariff Plan
Procedure for changing tariff plan of prepaid mobile
- General Prepaid To Saral Anant: Use Anant Migration Voucher (MRP: 350/-)
- General Prepaid to Super One India: Use Super One India Voucher (MRP: 330)
- Anant (All types) to Saral Anant: Send SMS MSARAL to 53733
- Any other prepaid to General Prepaid: Send SMS MGEN to 53733
How To Get internet/E-mail in Mobile
Please follow this link to know How To Get internet/E-mail in My Mobile
How To Stop Unsolicited Commercial Calls
Register in NDNC registry to stop UCC.
For customers who would like to register/de-register their request for NDNC registry may dial 1909 or SMS to 1909 with keywords 'START DND' for registration and 'STOP DND' for de-registration